We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery
Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. so please give us the adequate time to help you secure your product or funds from us. if its after, its already prepared and getting ready to be shipped out, and it Will take longer to find if not requested in time or get shipped out before you ask. Why? all orders get prepped on wed for friday shipments.
please make sure to include the Order # in the subject line. you have until Wednesday of that week to request a refund directly to us through email. generally all new releases happen on friday. We can refund you at any point for any pre-order for any reason ( you ask / our inventory sold out ) 2 days prior to All official release dates for any items.
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